COOKIES POLICY
At EL REY DE LAS MOQUETAS SL (hereinafter, "Rey Alfombrillas" or the "Owner") we use our own and third-party cookies in order to guarantee the correct functioning of the website, improve the browsing experience, analyze the use of the page, offer additional functionalities and show personalized advertising when the User has given their consent.
This Cookies Policy has been prepared in accordance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 (LOPDGDD) and the guidelines published by the Spanish Data Protection Agency (AEPD).
1. What are cookies?
Cookies are small text files that a website stores on the User's device (computer, mobile phone, tablet or other device) when they visit a web page.
Cookies allow, among other functions:
- Ensure the proper functioning of the website.
- Remember certain User preferences.
- Analyze navigation to improve the services offered.
- Provide additional features such as customer service via chat.
- To measure the effectiveness of advertising campaigns and to show personalized advertising when the User has given their consent.
2. Types of cookies used
Technical or necessary cookies
These cookies are essential for the website to function and allow us to manage the user's session, maintain the contents of the shopping cart, process orders, remember basic preferences, manage cookie consent, and protect the site against automated or fraudulent access. These cookies do not require user consent.
Analytical or measurement cookies
They allow us to understand how users interact with the website by collecting aggregated and anonymous statistical information, in order to improve our services. They are only installed when the user expressly accepts them.
Functional cookies
They allow us to offer additional features that enhance the browsing experience, such as facilitating conversations through customer service or remembering certain preferences. When they are not strictly necessary for providing the service requested by the User, they will only be installed with their consent.
Advertising cookies
They allow us to measure the effectiveness of advertising campaigns and display personalized ads based on the User's browsing habits. They are only installed with the User's consent.
| SOURCE | DESCRIPTION/PURPOSE | ADDITIONAL INFORMATION | EXPIRY PERIOD (days) |
| Google Analytics | Statistical reports on how users find the website and how they use it: pages visited, time spent, browser type... _ga and _gid: Used to distinguish users. _gat: Used to limit the percentage of requests. |
https://policies.google.com/?hl=es | de 10 minutes a 2 years |
| Google Ads | Allows Google and its partners to serve personalised ads based on users' visits to their sites or other sites on the Internet. | https://business.safety.google/adscookies/ | 90 |
| DoubleClick | Used to serve you targeted and relevant ads across the web. You may be shown targeted ads based on your previous visits to this website. In addition, these cookies measure the conversion rate of ads presented to the user. | https://business.safety.google/adscookies/ | 390 |
|
Zopim |
Cookie used to enable live chat with customer support. |
https://www.zendesk.es/company/agreements-and-terms/cookie-policy-2021-06-01/# |
1 year |
|
|
Cookies used for ad personalisation and to evaluate the effectiveness of ads and to show you relevant ads based on your visits to our advertising partners' websites. This process allows us to provide you with high quality ads and content that are of interest to you. | 3 months |
3. Cookies used on this website
| Cookie | Holder | Purpose | Duration | Category |
|---|---|---|---|---|
| PHPSESSID | King Floor Mats | Maintaining the User session and the operation of the store. | Session | Necessary |
| PrestaShop-* | King Floor Mats | Shopping cart management, preferences and e-commerce functionality. | Up to 20 days | Necessary |
| pscookieconsent | King Floor Mats | Store the User's consent preferences regarding the use of cookies. | 21 days | Necessary |
| __cf_bm | Cloudflare | Protection against bots and malicious traffic. | 1 hour | Necessary |
| _GRECAPTCHA | Protection against spam and automated access. | 6 months | Necessary | |
| rc::a / rc::b / rc::c / rc::f | Technical protection filters using Google reCAPTCHA. | Session / Persistent | Necessary | |
| RCFingerprint | King Floor Mats | Fraud prevention and website security. | Persistent | Necessary |
| _grecaptcha | Technical protection against automated access. | Persistent | Necessary | |
| _ga | Identifying unique users for web analytics (Google Analytics). | 2 years | Analytics | |
| _ga_* | Session state preservation and statistics collection using Google Analytics 4. | 2 years | Analytics | |
| _gid | Distinguish users for the purpose of compiling browsing statistics. | 24 hours | Analytics | |
| __zlcmid | Zendesk | User Identification for the live chat service. | 1 year | Functional |
| __zlcstore | Zendesk | Maintain the status and messages of the chat conversation. | Persistent | Functional |
| ZD-store / ZD-suid | Zendesk | Internal management and technical identification of the chat service. | Persistent | Functional |
| ajs_anonymous_id | Segment (Twilio) | Measurement and statistical analysis of website usage and customer service. | 1 hour | Analytics |
| _fbp | Meta Platforms | Measuring Facebook and Instagram advertising campaigns and customizing ads. | 3 months | Advertising |
| lastExternalReferrer | King Floor Mats | Remember the source or external link of the visit. | Persistent | Functional |
| lastExternalReferrerTime | King Floor Mats | Record the exact time of the last external reference. | Persistent | Functional |
Note: The list of cookies may be updated when new services or functionalities are added, or when providers modify the cookies used.
4. Third-party cookies
This website uses services provided by third parties that may install cookies on the User's device:
• Google Ireland Limited / Google LLC: Google Analytics and Google reCAPTCHA.
• Meta Platforms Ireland Ltd.: Measurement and optimization of advertising campaigns.
• Zendesk Inc.: Customer service via chat.
• Twilio Segment: Collection and analysis of browsing events.
• Cloudflare Inc.: Website security and protection against malicious traffic.
Some of these providers may transfer data internationally, particularly to the United States. In such cases, these transfers will only be carried out under the appropriate safeguards provided by applicable regulations, such as the EU-U.S. Data Privacy Framework, Standard Contractual Clauses approved by the European Commission, or other legally recognized mechanisms.
5. Consent Management
When the User accesses our website for the first time, they can accept, reject, or configure the use of cookies through the settings panel enabled in the information banner.
Consent can be modified or withdrawn at any time by accessing the "Configure Cookies" link, which is permanently available in the website footer.
Withdrawal of consent will not affect the lawfulness of processing based on consent prior to its withdrawal.
6. Deleting cookies from the browser
The User can allow, block or delete installed cookies by configuring their browser.
You can consult the official instructions for Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari, and Opera.
Disabling certain cookies may affect the proper functioning of some website features, such as maintaining the shopping cart or certain browsing preferences.
7. Changes to this Policy
EL REY DE LAS MOQUETAS SL may modify this Cookie Policy when necessary to adapt it to legislative changes, criteria of supervisory authorities, technical modifications, or the incorporation of new services. Users are advised to review this policy periodically.
8. Additional Information
For more information on the processing of personal data, retention periods or the exercise of data protection rights, please consult the Privacy Policy published on this website.
THE KING OF CARPETS SL
Contact for data protection inquiries:
info@reyalfombrillas.es